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Emotional Health and Wellbeing

Specialist Child and Adolescent Mental Health Service (CAMHS)

Hywel Dda Health Board provides Specialist Child and Adolescent Mental Health Service(S-CAMHS) across each county within the Health Board area. 

The S-CAMHS within Ceredigion is a community-based multi-disciplinary team providing Primary and Secondary Mental Health Services for children, young people and their families. . The service is based at Ty Helyg, Bronglais hospital and currently operates a Mon – Friday 9-5 service. There is an out of hour on-call service for advice and consultation in a crisis situation.

The aim of the S-CAMHS is to improve the emotional well-being, mental health and psychological well-being of all children and young people this will be achieved by promoting positive mental health and well-being, reducing risk, building resilience and ensuring the delivery of needs led services which are coordinated, responsive and accessible. To achieve this, there will be a continued focus on prevention, early intervention and the identification of needs, ensuring capacity in targeted and specialist services for those who require them.

The service provides a range of services and also works closely with local partners in Social care and the third sector.

The Primary Mental Health Service works across all agencies providing advice, support and early intervention where it is suspected there is a risk of emotional or mental health problems. The philosophy of early identification and intervention is aimed at ensuring that problems are identified early and short term intervention prevents the escalation or development of severe mental health disorders. They also work closely with colleagues in Education providing training and support within the Educational settings.

Secondary mental health services are provided at Ty Helyg and services include assessment and evidence based interventions to address more complex mental health disorders such as Eating Disorders, Psychosis and depression.  The team consists of a Psychiatrist, Mental Health Nurse, Family Therapist and a Clinical Psychologist supported by administration and secretarial support.  The local service is also supported by the Centralised mental health service in Carmarthen which provides the managerial support and specialist services such as Child Psychotherapy and Forensic Mental Health services.

Ty Helyg Specialist CAMHS:

Contact Details

Caradog Road
SY23 1ER

Tel: 01970 635765

Fax: 01970 635503

 Out of Hours Service

The Service provides an Out of Hours Service for Professionals use only provided by a Nurse on Call (available from 5.00 p.m. – 9.00 a.m.).  This is available by phoning 01267 235151. 

Making Contact with Specialist CAMHS

Young People/Parents/Carers - ALREADY RECEIVING APPOINTMENTS can contact the locality team during office hours. Any other enquiries are made via GP’s, School Nurses, Educational Psychologists, Health Visitors etc.

Referral Guidelines

CAMHS – referral form specialist camhs


Mental Health

Telephone Helpline Service for Wales Freephone 0800 132 737

Monday – Friday: 10am – 2pm & 7pm – 11pm

Saturday & Sunday: Noon – Midnight

Mental Health Telephone Helpline Service for Wales

Community Advice & Listening Line (C.A.L.L.) a mental health telephone helpline service, hosted by North East Wales NHS Trust and funded by the Welsh Assembly Government now operates throughout Wales.

C.A.L.L. will provide emotional support, information on local and national services and free literature on a range of subjects, symptoms and treatments. Calls to the Helpline are free and if they wish, callers can remain totally anonymous, and obtain support and reassurance through talking through their difficulties and feelings.

The Helpline is open to anyone experiencing mental distress, including relatives, carers and friends.

The Helpline service will compliment existing services and act as an additional support at a time when callers’ usual support systems may not be available.

If you require any further information please contact the helpline office on 01978 366206

 C.A.L.L. Helpline: Leaflet & A-Z Directory

Mind Cymru – The Mental Health Service Directory


The Royal College of Psychiatrists has guidance – Self-harm in young people: information for parents, carers and anyone who works with young people


Barnardos has a leaflet for young people “Self-harm. A guide for young people”


Mind has a leaflet to download for young people and their carers/family “Understanding Self-harm”


 “Together for Mental Health – A Strategy for Mental Health and Wellbeing in Wales”
This is the Welsh Government’s 10-year strategy for improving the lives of people using mental health services, their carers and their families. There is also a summary version for young people.


NSPCC also has advice “Why young people self-harm, the signs to look for and what parents can do to help” 


Samaritans on 08457 90 90 90 (24 hour service), Email



Hywel’s House – Hywel Dda Health Board Online Healthy Lifestyle Resource Centre


Hywel’s House - Mental Health and Well Being Factsheet

MEIC-  is an (independent Welsh Government funded) bilingual website and advocacy and advice helpline for children and young people in Wales. Contact (24hrs a day, 7 days a week): FREEPHONE: 0808 80 23456; SMS TEXT: 84001 and IM/Webchat:  

Useful Website / Helplines:

West Wales Action for Mental Health

Ceredigion Mental Health Directory 2014


Hywel Dda Health Board – Mental Health Services in West Wales  

Directory of services in Ceredigion that support all aspects of housing

Mind Cymru

The Young Minds Parents’ Helpline 0808 802 5544 offers free confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.

Citizens Advice Guide  provide free, independent advice on legal issues, money, benefits and other problems. To make an appointment in Wales call: 08444 77 20 20

Wales Dementia Helpline – 0808 808 2235. The helpline offers emotional support to anyone, of any age, who is caring for someone with Dementia as well as other family members or friends. The service will also help and support those who have been diagnosed with Dementia.

Working Together For Children(WT4C).

The WT4C programme is designed to help parents learn more about the challenges of post–‐separation parenting,including the effects on children of ongoing conflict. For parents who have been ordered or directed to attend by the Court; WT4C focuses on how to negotiate post–‐separation co–‐parenting arrangements in the interests of the children.